Refund Policy
The Guarantee:
We offer complete refunds for the first 60 days if you do not absolutely love your glow.
If you receive your product/blades damaged in any way shape or form you will be given a direct replacement or a refund. Please contact support for any inquiries and we will do our very best to help!
Return Policy:
To qualify for a return outside of the initial 60 day glow guarantee, the product must be unopened and un-used unless a defect is found. If there is some type of damage/defect please email pictures of this to our support line.
To start a return, you can contact us at info@bigoodino.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at info@bigoodino.com.